bk 77 Privacy Policy

1 Introduction and Scope

bk 77 places the highest importance on the privacy of personal information of all its users. This Privacy Policy ("Policy") governs all aspects of information exchange between you and the bk 77 platform. It applies to registration, login, deposits, withdrawals, and use of any service on the https://bk-77.cam website and its associated mobile applications.

By creating an account on this platform or starting to use its services, you are considered to have read and agreed to all terms of this Policy. Reading this Policy together with our Terms and Conditions will give you a full understanding of the overall legal framework governing the service.

2 Information We Collect

bk 77 collects different types of information at various stages. The categories of information are listed below:

2.1 Registration and Identity Information

• Full name, date of birth, and nationality
• Mobile number and email address
• Username and encrypted password
• Documents provided for identity verification (where applicable)

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket mobile number (provided for deposits and withdrawals)
• Transaction amount, date, and status
• Account balance and bonus history

2.3 Technical and Device Information

• IP address and geographic location (country level)
• Device type, operating system, and browser details
• Session duration, pages visited, and click patterns
• Referral source and search keywords used (where applicable)

2.4 Gaming Behaviour Information

• Type of games played, bet amounts, and results
• History of promotional offers accepted or declined
• Details of participation in the VIP programme

3 Purpose of Data Use

bk 77 uses collected information only for the purposes listed below:

1. Creating, managing, and securing accounts
2. Processing deposits and withdrawals
3. Providing bonuses, promotions, and VIP benefits
4. Resolving technical issues and improving the platform
5. Providing customer support via 24/7 live chat and email
6. Preventing fraud, money laundering, and unauthorised activity
7. Monitoring gaming patterns to support responsible gaming
8. Providing a personalised experience based on user preferences
9. Meeting applicable legal obligations

We do not send you any marketing messages without your consent. Your information is not used for any purpose unrelated to the platform.

4 Data Disclosure and Sharing

bk 77 never sells your personal information or transfers it to third parties without authorisation. Information may be disclosed in the limited circumstances below:

4.1 Technology Partners

Only the minimum necessary information is shared with trusted technology partners for payment processing, game provision, and server management. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may need to be disclosed to comply with a court order, a lawful request from an investigating authority, or applicable legal requirements.

4.3 Fraud Prevention

Relevant information may be provided to organisations involved in anti-fraud measures to protect the platform and other users.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bk 77 website. Cookies are small text files stored in your browser that help remember your identity and preferences on future visits.

5.1 Cookies We Use

• Essential cookies: Maintaining login sessions, verifying security tokens, and saving language preferences.
• Functional cookies: Information about your preferred game category, display settings, and deposit method.
• Analytical cookies: Anonymous user statistics to understand which parts of the site are used most.

5.2 Managing Cookies

Cookies can be disabled from your browser settings. However, disabling essential cookies may cause login and some core functions to stop working properly.

6 Data Retention Period

bk 77 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account information: For as long as the account is active and for at least five years after it is closed.
• Transaction history: Retained long-term for financial audit purposes.
• Gaming logs: For as long as needed for dispute resolution.
• Cookies and session data: Immediately upon session end or up to a maximum of 12 months.

After the set period, information is securely deleted or anonymised.

7 Data Security Measures

bk 77 uses multi-layered security measures to keep your information safe:

7.1 Technical Safeguards

• All data transfers are secured through SSL/TLS encryption.
• Passwords are stored using industry-standard hashing algorithms — they are never readable in plain text.
• Financial information is kept in encrypted databases with limited access.
• Regular security audits and vulnerability monitoring are carried out.

7.2 Organisational Safeguards

• Only authorised staff have access to user information.
• Staff are employed under confidentiality agreements.
• If any unusual pattern of data use is detected, precautionary steps are taken.

8 Your Rights

As a bk 77 user, you have the following rights regarding your own information:

8.1 Right to Access

You may request to view the information stored in your account at any time. Contact the support team and a copy of the relevant information will be provided.

8.2 Right to Correction

If any information in your account is incorrect or incomplete, you may request a correction. The correction will be applied after identity verification is completed.

8.3 Right to Deletion

After account closure, you may request deletion of personal information beyond what is required for financial and legal obligations.

8.4 Right to Opt Out of Marketing

You may opt out of receiving promotional messages or newsletters through your account settings or by contacting support.

9 Third-Party Services and Links

bk 77 uses software from PG Soft, Pragmatic Play, JILI, Evolution, and other game studios to provide games on the platform. These studios are governed by their own privacy policies.

bKash, Nagad, and Rocket are used for payment services. These providers have their own privacy policies and your transaction information is handled under their own rules.

bk 77 is not responsible for how information is handled on any third-party website or service accessed through our platform.

10 Protection of Minors

All services of bk 77 are intended solely for persons aged 21 or above. Personal information of anyone under 21 is not knowingly collected.

If it is proven that a minor has created an account, that account will be closed immediately and the related information will be deleted.

Detailed guidance on managing gaming responsibly — including preventing gaming addiction and protecting minors — is available on our Responsible Gaming page.

11 Policy Changes

bk 77 reserves the right to change this Privacy Policy at any time. For any significant changes:

• The updated date on this page will be changed.
• For important changes, you will be notified by email to your registered address or through the platform.
• Continued use of the platform after a change will be taken as acceptance of the new Policy.

If you have questions about any part of the Policy, you can find answers on our FAQ page or contact the support team directly.

12 Contact Information

If you have any questions, requests, or complaints about this Privacy Policy, please contact us in the following ways: