bk 77 Responsible Gambling — Keep Yourself Safe
Gambling is a form of entertainment — but ensuring that entertainment never becomes a burden is a priority for bk 77. On this page you can learn about self-exclusion, deposit limits, and how to get support.
Why responsible gambling matters
Responsible gambling is about keeping the right balance between entertainment and safety.
Online betting and casino games are a normal part of entertainment for many people. However, for a small number of people it can get out of control. bk 77 believes every player should be aware of their own limits, and that seeking help when something goes wrong is a sign of strength.
Our terms and conditions set out the rules on responsible gambling in detail. By using the platform, you agree to follow those rules.
Before you start playing, ask yourself a few questions: Am I spending more than I decided to today? Am I keep playing to try to win back money I have lost? Have family or friends expressed concern about my gambling habits? If the answer to any of these is yes, the support options at the bottom of this page may be useful to you.
Under our privacy policy, if you request self-exclusion or set limits, that information is kept completely confidential and used only for managing your account.
Tools to keep yourself safe
bk 77 gives you several practical options to help you stay in control of your gambling.
Set a deposit limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and any request to raise it takes 24 hours to come into effect.
Cooling-off period
Temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time you will not be able to log in or place bets, but your account will not be deleted.
Self-Exclusion
If you feel your gambling is getting out of control, request self-exclusion. You can have your account closed for anywhere from 6 months to permanently. To reactivate it, you will need to contact the support team.
Session time limit
Set a maximum length for each gaming session. Once the set time is up, you will be logged out automatically, which helps reduce the tendency to play for long stretches.
Loss limit
Set a maximum net loss amount for a given period. Once you reach that limit you will not be able to place any more bets, removing the risk of spending beyond your budget.
Reality check alerts
Set a regular reminder that tells you how long you have been playing and how much you have spent in that time. Keeping these alerts on helps you stay aware.
To activate any of the tools above, contact bk 77 via 24/7 live chat or email. Our support team responds in both Bengali and English.
Warning signs of a problem
If you notice any of the following in yourself or someone close to you, consider seeking support.
Ask yourself
If you recognise yourself in one or more of these questions, it may be an early sign of problem gambling. Look at the support options below — getting help at the right time is the wisest thing to do.
Where to get support
Rather than facing it alone, reach out to someone close to you or a professional counsellor.
bk 77 live chat and email support: For anything related to responsible gambling — setting limits, suspending your account, or self-exclusion — contact our support team directly. We respond in Bengali and English, 24 hours a day, 7 days a week. All messages sent via live chat or email are kept completely confidential.
Family and trusted friends: Talking to someone close to you is often the most effective first step. If a family member is concerned about your gambling habits, take their concern seriously. Agreeing on limits together is often more effective than trying on your own.
Professional psychologists and counsellors: Problem gambling is recognised as a mental health issue and professional support is available for it. Mental health specialists in Bangladesh offer behavioural therapy and counselling. Seeking help is not a sign of weakness — it shows self-awareness.
For more details on general rules and safety policies, read our FAQ page, where questions about responsible gambling are answered.
Some tips for healthy gambling
Following these simple habits keeps gambling as entertainment rather than a burden.
Before you play, decide the maximum amount you will spend today. Set that budget on the assumption that the money is gone, and do not go beyond it.
Instead of playing in one long stretch, break it into short sessions. Take a break between sessions and turn your attention to other things.
Avoid gambling when you are angry, sad, or frustrated. Decisions made under the influence of emotion tend to cause more harm.
Expecting a regular income from gambling is a sign of risky thinking. If you win, treat it as a bonus, not a source of livelihood.
Questions about responsible gambling
Find answers to commonly asked questions here.