21+ only

bk 77 Responsible Gambling — Keep Yourself Safe

Gambling is a form of entertainment — but ensuring that entertainment never becomes a burden is a priority for bk 77. On this page you can learn about self-exclusion, deposit limits, and how to get support.

21+ age requirement
24/7 support available
Limit setting options
21+

Age verification is mandatory

To take part in any activity on bk 77 — including casino and sports betting — users must be at least 21 years old. We verify age at the time of account registration and reserve the right to request additional documents at any time. If a minor uses your device, please keep your account secure and do not share your login details.

Why responsible gambling matters

Responsible gambling is about keeping the right balance between entertainment and safety.

Online betting and casino games are a normal part of entertainment for many people. However, for a small number of people it can get out of control. bk 77 believes every player should be aware of their own limits, and that seeking help when something goes wrong is a sign of strength.

Our terms and conditions set out the rules on responsible gambling in detail. By using the platform, you agree to follow those rules.

Before you start playing, ask yourself a few questions: Am I spending more than I decided to today? Am I keep playing to try to win back money I have lost? Have family or friends expressed concern about my gambling habits? If the answer to any of these is yes, the support options at the bottom of this page may be useful to you.

Under our privacy policy, if you request self-exclusion or set limits, that information is kept completely confidential and used only for managing your account.

Tools to keep yourself safe

bk 77 gives you several practical options to help you stay in control of your gambling.

Deposit control

Set a deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and any request to raise it takes 24 hours to come into effect.

Temporary break

Cooling-off period

Temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time you will not be able to log in or place bets, but your account will not be deleted.

Long-term break

Self-Exclusion

If you feel your gambling is getting out of control, request self-exclusion. You can have your account closed for anywhere from 6 months to permanently. To reactivate it, you will need to contact the support team.

Time management

Session time limit

Set a maximum length for each gaming session. Once the set time is up, you will be logged out automatically, which helps reduce the tendency to play for long stretches.

Financial monitoring

Loss limit

Set a maximum net loss amount for a given period. Once you reach that limit you will not be able to place any more bets, removing the risk of spending beyond your budget.

Reality check

Reality check alerts

Set a regular reminder that tells you how long you have been playing and how much you have spent in that time. Keeping these alerts on helps you stay aware.

To activate any of the tools above, contact bk 77 via 24/7 live chat or email. Our support team responds in both Bengali and English.

Warning signs of a problem

If you notice any of the following in yourself or someone close to you, consider seeking support.

Ask yourself

Do you feel the urge to keep putting in more money to try to win back what you have lost?
Have you borrowed money from family or friends for gambling, or lied to them about it?
Do you feel restless, angry, or frustrated when you cannot gamble?
Are you taking time away from work, studies, or family responsibilities to gamble more?
Do you set a budget and repeatedly break it?
Does gambling feel like the only way to deal with stress or loneliness?

If you recognise yourself in one or more of these questions, it may be an early sign of problem gambling. Look at the support options below — getting help at the right time is the wisest thing to do.

Where to get support

Rather than facing it alone, reach out to someone close to you or a professional counsellor.

bk 77 live chat and email support: For anything related to responsible gambling — setting limits, suspending your account, or self-exclusion — contact our support team directly. We respond in Bengali and English, 24 hours a day, 7 days a week. All messages sent via live chat or email are kept completely confidential.

Family and trusted friends: Talking to someone close to you is often the most effective first step. If a family member is concerned about your gambling habits, take their concern seriously. Agreeing on limits together is often more effective than trying on your own.

Professional psychologists and counsellors: Problem gambling is recognised as a mental health issue and professional support is available for it. Mental health specialists in Bangladesh offer behavioural therapy and counselling. Seeking help is not a sign of weakness — it shows self-awareness.

For more details on general rules and safety policies, read our FAQ page, where questions about responsible gambling are answered.

Some tips for healthy gambling

Following these simple habits keeps gambling as entertainment rather than a burden.

Set your budget first

Before you play, decide the maximum amount you will spend today. Set that budget on the assumption that the money is gone, and do not go beyond it.

Set a time limit

Instead of playing in one long stretch, break it into short sessions. Take a break between sessions and turn your attention to other things.

Do not play when stressed

Avoid gambling when you are angry, sad, or frustrated. Decisions made under the influence of emotion tend to cause more harm.

Do not treat winnings as income

Expecting a regular income from gambling is a sign of risky thinking. If you win, treat it as a bonus, not a source of livelihood.

Questions about responsible gambling

Find answers to commonly asked questions here.

Contact bk 77 via live chat or email and let us know the self-exclusion period you want (6 months to permanent). Our support team will suspend the account within 24 hours and send you a confirmation. You will not receive any marketing messages during this period.

Yes. A request to lower your deposit limit takes effect immediately. However, a request to raise the limit takes 24 hours to come into effect — this delay is intentional, so you do not increase your limit on a sudden impulse.

Once the set period is over, you can request to reactivate your account. For a permanent self-exclusion, the account cannot be reopened. In either case, it is advisable to give yourself time before returning to play and to seek professional advice if needed.

No. Each account is for the personal use of the registered individual only. Sharing an account, registering in someone else's name, or allowing anyone under 21 to use an account is strictly prohibited. If there are minors in your household, use a password lock on your device.

No. Your responsible gambling requests, self-exclusion, or limit-setting details are kept completely confidential. This information is used solely for managing your account. For more details, please see our privacy policy.

Let bk 77's 24/7 live chat know and the support team will activate reality check alerts at the interval you prefer — every 30 minutes, 1 hour, or 2 hours. When an alert appears, pause for a moment, take stock of where you stand, then decide what to do next.